"Anglophiles and lovers of all things British, rejoice! We've combed England, Ireland, Scotland and Wales for distinctive gifts and home accessories reflecting the rich history, culture and folklore of the British Isles. Founded by a family with deep British roots, British Heritage Gifts & Accents USA are committed to the same quality and excellence inherent in our British merchandise. We truly pride ourselves in our uniquely personal level of service." ~Laurie Edwards, Owner~ U.S. Customer Service: 901-309-3277 Web Address: www.britishaccents.com info@britishaccents.com UPS Ground Service Delivery Map *Enjoy Free UPS Ground Shipping in the contiguous U.S. with Every Purchase of $100 and up! ***Due to the tremendous volume of packages that ship during the Christmas season, estimated delivery times shown above apply to non-Christmas season shipping only. **Shipping within the contiguous U.S.** We know that sometimes you need your order ASAP and British Heritage Gifts are favorably positioned in the major distribution center of Memphis, TN, to assure the fastest possible delivery to the most destinations in the contiguous U.S. Average delivery time to over two-thirds of the country takes only *2 to 3 business days and UPS now guarantees ground shipments! *not including the actual day of shipment, weekends and holidays BHG&A strive to ship in-stock orders same day and our customers are always delighted with delivery time. To better serve you, we'll recommend suitable alternative choices for out-of-stock items whenever possible. See the UPS Ground Service Delivery Map above for approximate delivery time to your state. *For Alaska, Hawaii, U.S. Mililtary APO/FPO's and U.S. Territories, please see the following paragraph. **Shipping outside the contiguous U.S.** Including international destinations, Alaska, Hawaii, U.S. Military APO/FPO's and U.S. Territories: Please be sure to choose the "Airmail to Outside Contiguous U.S." option when placing your order. Once you have placed your order, you'll receive an email stating Airmail shipping charges and requesting your approval. Please respond to this email at your earliest convenience so that we may expedite processing of your order. *Important: International shipping quotes do not include applicable customs/taxes which might be levied by your country on imported goods. Walking cane orders will be marked "For Medical Purposes" on the customs documentation. While this helps to alleviate customs/taxes in many countries, it is entirely up to the discretion of your local customs authority. **UNITED STATES RUSH ORDERS/IMPORTANT: If received in-house by 2:30 p.m. CST, Monday through Friday, rush orders are shipped same day (exluding weekends and holidays). Rush orders received after 2:30 p.m. CST, or during weekends and holidays, will be shipped on the first business day following the date of order. Next Day Air orders take one business day (not including the actual day of shipment, weekends and holidays) to any destination within the 48 contiguous states. 2nd Day Air orders take 2 business days (not including the actual day of shipment, weekends and holidays) to any destination within the 48 contiguous states. **Return Policy** We observe a generous return policy. If not delighted, simply return merchandise in new condition within 30 days of invoice date for a full merchandise refund. **Secure Ordering**Our secure Yahoo! Store shopping cart system is SSL Encrypted, therefore, credit card orders may be placed with complete confidence. Just follow the step-by-step, online ordering instructions. You may also phone your order in to our U.S. Order Department: 901-309-3277. **Payment Methods: U.S. & International Orders** Our convenient, secure shopping cart system will accept payment via Visa, Mastercard, American Express & Discover/Novus. **Tennessee Sales Tax: 9.25% Sales Tax applied on orders shipped within the state of TN only. --------------------------------------------------------------------------------------------------------------------------------------------------------------------- Privacy Policy: This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.